DEPOSIT METHODS

Method	Your Fees	Approximate Deposit Time	Payment Support	Currency	Available	Approximate Withdrawal Time	Withdrawal Options
more info		Instant	via bank	All currencies converted to $/€/£/¥	Most Countries	2-3 business days ¹	eBanking ⁴
more info	We cover your fees! Contact us!	Approx. 4 days	N/A	$/€/£/¥	All Countries ⁺	7-10 business days ¹	Bank Draft ²
more info		Instant	N/A	$/€/£/¥	All Countries ⁺	7-10 business days ¹	Bank Draft ² or via MasterCard/ VISA
more info		Instant	N/A	$/€/£/¥	Most Countries	7-10 business days ¹	Bank Draft ²
more info		Instant	24/7 Support and Live Chat	$/€	All Countries ⁺	7-10 business days ¹	Click2Pay or Bank Draft²
more info		Instant		$/€/£/¥	All Countries	Up to 4 business days	ClickandBuy
more info	3% Extra Deposit Bonus!	Instant	24/7 Support	$/€	Most Countries	Up to 4 business days	EcoCard or Bank Draft ²
more info		Instant	24/7 Support	$/£	Most Countries	7-10 business days ¹	Bank Draft²
more info	2% Extra Deposit Bonus!	Instant	Monday to Friday 9:00 to 18:00 GMT	$/€	All Countries ⁺	Up to 4 business days	Moneybookers
more info		Instant	Website Support Guide	All currencies converted to $/€	Russia	2-3 business days¹	Moneta.ru
more info		Instant	24/7 Support	$/€/£	All Countries ⁺	Up to 4 business days	Via MyCitadel
more info	2% Extra Deposit Bonus!	Instant	24/7 Support and Live chat	$/€/£	All Countries ⁺	Up to 4 business days	NETELLER
more info		Instant	24/7 Support and Live chat	$/€/£	Asia	Up to 2-5 business days	NETELLER 1-Pay
more info	Free	Instant	Monday-Friday 7:00 - 17:00 GMT and Website Support Guide	$/€/£	Most Countries	Up to 4 business days	OKPAY
more info		Instant	24/7 Support	€	Germany, Austria and Spain	7-10 business days ¹	Bank Draft ²
more info		Instant	Monday-Thursday 9:00 to 6:30 Friday 9:00 to 4:30 Germany Time	€	Germany, Austria, Belgium, Switzerland, UK	7 business days	Via Sofort Banking³ or Bank Draft ²
more info		Instant	Online or Instore	$/€/£	Most countries	Up to 4 business days	Ukash Vouchers

Note: For instructions on sending funds via Bank Wire please forward an email to [email protected] with the subject “Send Me Bank Wire Details”. Please remember to provide your User ID and the casino name for a quick reply. We will notify you upon receipt of your Bank Wire funds and your account will automatically be credited.

¹ We process payouts within 3 business days and the delivery time is approximately 4 - 7 working days, depending on the geographical location and postal system. All winnings are subject to our fraud prevention measures – please make sure you are aware of such measures.

² Bank Drafts are issued for Euro, USD, GBP, and Yen payments.

³Withdrawal amounts requested for Sofort Banking can be sent up to the amount of your original deposits during the last 90 days. All remainder amounts will then be sent via Bank Draft.

⁴Ebanking : Withdrawal once a week free of charge, fees for 2nd or more withdrawal in a week will be at 25 EUR each.

⁺ Refers only to countries currently eligible for play in Real Money mode.

RETRIEVAL METHODS

We process payouts within 3 business days and the delivery time is approximately 3 to 5 working days depending on the geographical location and postal system. All winnings are subject to our fraud prevention measures - please make sure you are aware of such measures by visiting our Security page. Payouts will be sent to players according to the payment methods used to buy credits.

For purchases made by ECO, NETELLER, and Moneybookers, we will be able to credit your entire winning back to your ECO, NETELLER or Moneybookers account. For purchases made by Credit Card, winnings will be paid by Bank Drafts. Please make sure that you give us your complete, correct address and name information when you purchase credits.

The speed of delivery for winning checks and bank drafts will vary depending on the mail service in your location.

Note: For players who use more than one payment method, the company reserves the right to apply any of the payout methods at its own discretion.