Register Deposit

DEPOSIT METHODS

Method
Your Fees Approximate Deposit Time Payment Support Currency Available Approximate Withdrawal Time Withdrawal Options
Instant
via bank
All currencies converted to $/€/£/¥
Most Countries
2-3 business days 1
eBanking 4
We cover your fees! Contact us!
Approx. 4 days
N/A
$/€/£/¥
All Countries +
7-10 business days 1
Bank Draft 2
 
Instant
N/A
$/€/£/¥
All Countries +
7-10 business days 1
Bank Draft 2 or
via MasterCard/
VISA
 
Instant
N/A
$/€/£/¥
Most Countries
7-10 business days 1
Bank Draft 2
 
Instant
24/7 Support and Live Chat
$/€
All Countries +
7-10 business days 1
Click2Pay
or Bank Draft2
 
Instant
 
 $/€/£/¥
All Countries
Up to 4 business days
ClickandBuy
3% Extra Deposit Bonus!
Instant
24/7 Support
$/€
Most Countries
Up to 4 business days
EcoCard or
Bank Draft 2
Instant
24/7 Support
$/£
Most Countries
7-10 business days 1
Bank Draft2
2% Extra Deposit Bonus!
Instant
Monday to Friday 9:00 to 18:00 GMT
$/€
All Countries +
Up to 4 business days
Moneybookers
 
Instant

Website Support Guide

All currencies converted to $/€
Russia
2-3 business days1
Moneta.ru
 
Instant
24/7 Support
$/€/£
All Countries +
Up to 4 business days
Via MyCitadel
2% Extra Deposit Bonus!
Instant
24/7 Support
and Live chat
$/€/£
All Countries +
Up to 4 business days
NETELLER
 
Instant
24/7 Support
and Live chat
$/€/£
Asia
Up to 2-5 business days
NETELLER
1-Pay
Free
Instant
Monday-Friday 7:00 - 17:00 GMT and
Website Support Guide
$/€/£
Most Countries
Up to 4 business days

OKPAY

 
Instant
24/7 Support
Germany, Austria and Spain
7-10 business days 1
Bank Draft 2
 
Instant
 Monday-Thursday 9:00 to 6:30
Friday 9:00 to 4:30 Germany Time
 €
Germany, Austria, Belgium, Switzerland, UK
7 business days
Via
Sofort Banking3
or Bank Draft 2
 
Instant
Online or Instore
 $/€/£
Most countries
Up to 4 business days
Ukash Vouchers

Note: For instructions on sending funds via Bank Wire please forward an email to [email protected] with the subject “Send Me Bank Wire Details”. Please remember to provide your User ID and the casino name for a quick reply. We will notify you upon receipt of your Bank Wire funds and your account will automatically be credited.

1 We process payouts within 3 business days and the delivery time is approximately 4 - 7 working days, depending on the geographical location and postal system. All winnings are subject to our fraud prevention measures – please make sure you are aware of such measures.

2 Bank Drafts are issued for Euro, USD, GBP, and Yen payments.

3Withdrawal amounts requested for Sofort Banking can be sent up to the amount of your original deposits during the last 90 days. All remainder amounts will then be sent via Bank Draft.

4Ebanking : Withdrawal once a week free of charge, fees for 2nd or more withdrawal in a week will be at 25 EUR each.

+ Refers only to countries currently eligible for play in Real Money mode.

RETRIEVAL METHODS

We process payouts within 3 business days and the delivery time is approximately 3 to 5 working days depending on the geographical location and postal system. All winnings are subject to our fraud prevention measures - please make sure you are aware of such measures by visiting our Security page. Payouts will be sent to players according to the payment methods used to buy credits.

For purchases made by ECO, NETELLER, and Moneybookers, we will be able to credit your entire winning back to your ECO, NETELLER or Moneybookers account. For purchases made by Credit Card, winnings will be paid by Bank Drafts. Please make sure that you give us your complete, correct address and name information when you purchase credits.

The speed of delivery for winning checks and bank drafts will vary depending on the mail service in your location.

Note: For players who use more than one payment method, the company reserves the right to apply any of the payout methods at its own discretion.